Update for Priority Survey Online Fraud or Scams Concern

Dear Resident,

Thank you for taking the local priority survey recently and we note that you highlighted Online Fraud or Scams in your response, so we wanted to provide you with a message from North Herts Council. 

"If you receive a text message stating you have been given a parking fine (or Penalty Charge Notice) from North Herts Council which must be paid immediately, along with a link to pay it - it's a scam.

We never send texts with a link to pay a PCN.

Please ignore these texts and do not click on the link to make a payment.

You will only receive a PCN as a physical ticket on your vehicle, or handed to the driver by a Civil Enforcement Officer."

Across Hertfordshire in 2024, Hertfordshire Constabulary received 5,278 reports of fraud with a total loss of £34 million.  Fraud is when trickery is used to gain a dishonest advantage, which is often financial, over another person. Cybercrime is any criminal act dealing with computers and networks.

To report an incident of cybercrime or fraud and for further information visit the Report Fraud (formerly Action Fraud) website here UK's Home for Reporting Cyber Crime & Fraud - Report Fraud. 

Please also have a look at the advice on the Hertfordshire Constabulary web pages here.

We will continue to provide you with updates regarding this and any other issues you raise in the local priority survey. The feedback you provide influences the priorities we focus on and enables updates you receive to be more relevant. Please look out for our periodic survey reminders to update your issues and priorities, it really helps.  

You may also want to rate this message to let us know if this information was useful or not or use the system to change which issues we update you about - please use the options at the bottom of this message.